Frequently asked questions

In the vegetarian, family, vegan and gourmet plan you have total freedom to modify the weekly menu suggestion from Let’s cook. Between Tuesday and Wednesday, the new recipes for the following week will appear on the website and you have until Friday at 11:59 p.m. to make changes to your menu selection.

We’ll send you the suggested meals of the week. It’s always a balanced proposal including new recipes compared to the previous week.

No, you have total freedom to skip weeks or cancel your plan at any time. You have until Friday 11:59 p.m. each week to cancel or skip the following week. You can manage your plan from your client area on the website.

Yes. From your client area on the website, you can modify the number of recipes and the number of servings / people for your weekly deliveries. You have until Friday at 11:59 p.m. each week to modify your order for the following week.

Our plans start from two servings per recipe. We have many clients who live on their own and use the leftover food for a spectacular 'tupperware' the next day at work. Or, one day they cook half of all the ingredients and another day the other half.

No, you have until Friday 11:59 p.m. each week to skip the following week, or even several weeks. You can manage this from your client area.

The moment you sign up for a weekly plan, your first week's payment is charged to your credit card. From the second week onwards, the same card will be charged every Saturday. In your client area you can modify the payment method.

Yes, of course.

In your client area you can cancel your plan permanently, or temporarily by skipping weeks. You have until Friday 11:59 p.m. each week to cancel your plan or skip the following week.

To complement your weekly plan, you can add a plan of additional products such as fruits, brunch, wines and/or a barbecue kit.

You can choose either a one-time purchase or weekly. If you choose a one-time purchase, it will be a single charge and a single delivery (you can repeat as many times as you want!). If you choose weekly, an additional charge will be made each time your meal kits are charged and the additional products will be delivered along with the kits.

No problem! The plan is totally flexible (like your normal meal kit plan), you have time to make any changes before Friday at 11:59 pm. All products for the following week will be charged on Saturday morning; meal kits with or without additional products.

No, don't worry, they are independent plans. You can choose what to buy each week. One week only meal kits, the next meal kits + fruit, etc.

You’ll receive them with your next meal kit delivery.

We’ll only charge for the additional products you’d like to add.

When you sign up, you choose the price range and type (red, white or rosé) that you want to receive weekly. LetsCook changes the wines every month so that you can try different organic and local wines.

The additional plans are totally flexible just like the meal kits. You have time to make any changes each week until Friday 11:59 p.m. Then everything will be charged together on Saturday morning.

Before receiving your kits you’ll receive an email with the recipes. The recipes have a maximum of 6 steps, each with an image. There is also a link to an explanatory video. On each meal kit bag you’ll find 2 QR codes, the first is to view the recipe (both in Spanish and English) and the second is to directly access the video. Open the camera on your mobile, or the app to read QR codes, and point at the code. A link will appear on the screen, click on it.

We’ll send you all the ingredients you need to prepare the recipes except salt, pepper and cooking oil.

Select either the gourmet, family, vegetarian or vegan plan to give you the most flexibility. When you make your recipe selection, you can view a list of ingredients for each meal and thus you can discard the recipes that don’t suit you. Most of our meals are gluten-free and lactose-free anyway.

We always prioritise locally produced products to reduce our carbon footprint. Fruits and vegetables are from local producers whenever possible. Both beef and chicken are sourced locally, close to Barcelona.

Deliveries are available throughout the whole Spanish peninsula.

Deliveries in Madrid and Barcelona (and nearby towns) are at no cost. Outside these areas, a fee of €5-15 may be charged. You will receive your kits at your home, or if you prefer in another place such as your workplace.

We deliver on Tuesday afternoons/evenings. We’ll contact you to coordinate a time slot to ensure that someone is at home at the time of delivery. If you cannot receive your kits at this time, we will coordinate another time slot for the following day.

The ingredients for each meal kit come in a food-grade paper bag. Inside the bag you’ll have all the necessary ingredients, in the exact quantities, to prepare the recipe. Sauces and liquids come in glass or biodegradable containers. Dry foods such as rice, grains, or spices come in paper bags. Meat and fish are vacuum sealed. We transport the kits in thermally insulated bags that keep them cold during the journey from our facilities to your home. When you receive your kits, please store them in the fridge immediately.

In the vegetarian, family, vegan and gourmet plan you have total freedom to modify the menu suggestion from Let’s cook. Between Tuesday and Wednesday, the new recipes are published on the website for the following week and you have until Friday at 11:59 p.m. to make changes to your menu.

No, you have total freedom to skip weeks or cancel your plan at any time. You have until Friday 11:59 p.m. each week to cancel or skip the following week. You can manage this from your client area.

No, you have until Friday 11:59 p.m. each week to skip the following week, or even several weeks. You can manage this from your client area.

Yes, of course.

We deliver throughout Catalonia. Deliveries in Barcelona and towns close by are free. Outside the metropolitan area, a delivery fee ranging from €5-15 may be charged. You will receive your kits at your home, or if you prefer in another place such as your workplace.

We deliver on Tuesday afternoons/evenings. We’ll contact you to coordinate a time slot to ensure that someone is at home at the time of delivery. If you cannot receive your kits at this time, we will coordinate another time slot for the following day.

Select either the gourmet, family, vegetarian or vegan plan to give you the most flexibility. When you make your recipe selection, you can view a list of ingredients for each meal and thus you can discard the recipes that don’t suit you. Most of our meals are gluten-free and lactose-free.